Yearly Archives: 2012

The past two weeks have been devastating for me; learning of several close friends' financial crises and a loved one's recurrence of cancer.  All of these things have taken a…

At one time or another we all need emergency technical support and don't want to be a nuisance to anyone.  More times than not, it's a simple plaguing issue that…

We've all done it.  We see a person and make an assumption about them based on clothes they're wearing, the car they drive, or the house they live in.  I'm…

Occasionally someone will come into my store and mention something that rattles my memory banks and sends me back in time.  I was pleased when a customer innocently mentioned the…

Helen Keller once wrote, "Knowledge is love and light and vision."  No idiom is more poignant for the expression and shear amazement in all the children's eyes standing in Faneuil…

This weekend will forever be epic in the eyes and hearts of partygoers everywhere; creating a new paradigm by which all parties must try and surpass.  When I approached my…

Friday morning I was awoken by a text with a message from my mother saying "Josh is on way to get Dad... off to hospital."  I was a little startled…

As I enter new markets I hear lots of stories from people who brought their equipment to different shops.  Because the customers have become used to the way our competitors…

As I've been making last minute preparations for the hurricane, I've been listening to minute-by-minute updates on the radio.  The last update I heard was followed by the station's tag…

When I was younger I lived in a lot of cities and some really nasty neighborhoods.  Some simple rules I learned were to leave my glove box open at night…