“Help Wanted” Signs Are Worthless
Three weeks ago I started the search to replace a long-term employee. He left on a Monday and I immediately started my search that afternoon. As it was in years…
15 Years Wouldn’t Be Possible Without Loyal Customers
Small business owners can appreciate the inconvenience of an employee leaving with no notice. I had this happen within the past week so I've been pulling the weight of two…
My Plywood PC Has Made Inventors A Ton Of Money
One of my long-time customers approached me last week about a theory he wants to prove. He currently maintains a bunch of industrial machines running on Windows NT that he…
Confused By Technology? A Short List Of What You Need
I've been servicing customers' computer needs for fifteen years and have heard the same question: "How do I use all these pieces of technology?" Many become confused and wonder how…
Have Fun and Make Money With These 5 Free Computer Projects
Everyone's got an old computer tower or laptop stashed away that's not doing anything. That old computer was old reliable early on, but now it's sitting in a closet collecting…
5 Things That Shouldn’t Be Stored On Your Devices
Technology can be scary at times. In fact, I simply don't trust it with anything. I'm not into conspiracy theories and don't think the world's going to end. I simply…
Tax Safety: 3 Necessary Computer Fixes Before Doing Taxes
Income taxes aren't something you'd share with your neighbor, so why would you share them with everyone on the internet? Information contained in your income tax records includes social security…
Remote Service Keeps Your Personal Data Safe
One of our larger customers in western Massachusetts runs a very large income tax preparation business and wanted us to start servicing his computers remotely. At first I thought it…
6 Quick Ways To Reduce Frustration From Bad Service
Over the past twenty years I've seen and heard some crazy stories. Here are some things to keep in mind when you're in panic mode. No matter if it's your…
Competing Against Technology: Three Options That Could Work For Your Business
Every morning, during my commute to Brattleboro, I listen to a major drivetime show. I was surprised to find out the station's lineup changed significantly with no explanation. It took…